Lois Lee joined CCIG in 2020 as Director of Client Services to lead CCIG’s Middle Market Service Operations. Lois works to increase CCIG’s operational excellence, and the personal development of service professionals to ensure CCIG delivers the highest level of service to our clients. Lois’s industry experience dates back to 2005. She has a strong business development background with a degree in Business Administration, a Masters of Business Administration and CISR and CIC insurance designations.